If an article does not meet your expectations it's no problem to return it. We will give a full refund if all items are returned. A return notification should be made within 14 days after you've received your order: firstname.lastname@example.org. Your return shipment should be delivered to our return address no later than 14 business days within your e-mail return notification. Shipping charges on returned merchandise are at the customer's expense. Please return the article, undamaged and not worn or washed, with all original labels attached and in its original package.
Articles cannot be exchanged, only refunded. Please place a new order for the wished article in our webstore.
After you have send your email return notification you can send your return to:
4901 EL Oosterhout
Clearly state your name, address, e-mail address, telephone number, order number on the return shipment.
Please fill in your bank account number. From customers outside The Netherlands we also need the IBAN number, BIC/SWIFT code, and the name, post code and city of your bank. Please state the same bank account number through which your original payment was made.
We will refund as soon as possible after receiving your return, with a maximum of 30 days.